Dear Valued Customer,

We’re thrilled to share some exciting news—Big Apple Bagels is launching a brand-new Loyalty App in the near future! This new and improved app will feature enhanced functionality and even more rewarding ways to thank you for your loyalty.

That said, we want to acknowledge the frustration many of you have experienced with our current app. We had hoped to keep it running smoothly while building the new version behind the scenes. Unfortunately, ongoing issues forced us to deactivate the current app without prior notice. We know this is disappointing, and we sincerely apologize for the inconvenience.

In the meantime, we’re temporarily switching to a paper punch card system. If your local Big Apple Bagels doesn’t have paper cards available, please let us know—we’ll be happy to send one directly to you. You can request a card by contacting us.